Policy
Shipping
Where we ship, how fast an order leaves, what it costs, and what to do if something goes wrong on the way.
- Ships from
- Orlando
- Rate
- $5 flat
- Free shipping
- Orders of $45 or more
Where we ship
Every order ships from Orlando.
Addresses we ship to: shipping territory: pending.
Exceptions and restricted addresses: shipping exclusions: pending.
How fast
Ships from Orlando in 1–2 business days.
Delivery time once the parcel is with the carrier: delivery window: pending.
What it costs
Shipping is $5 flat, and free on orders of $45 or more.
Whether a discount counts toward that amount: whether the free-shipping threshold is measured before or after discounts: pending.
Order updates
Emails about your order: order confirmation and shipping notice emails: pending.
Carrier and tracking: carrier and whether every parcel is tracked: pending.
Damaged or missing
Arrived damaged, or has not arrived. Email support email: pending with your order number.
What we do next: damaged or lost parcel remedy: pending.
Subscriptions
Renews every 30 days until you cancel. No minimum, no lock-in. The charge every 30 days is the subscription price of the tier you chose: One tub $33, Duo $59 per delivery.
Shipping on each renewal order: renewal shipping: pending.
When each renewal order ships: how soon after each renewal a subscription order ships: pending.
Skip, pause or cancel any time online from your account — one click, no call.
What a guarantee refund does to an active subscription is covered under Refunds and the guarantee.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Axis 9 · Formulated in Orlando, Florida